Fix The Foundation Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, submit information via our web forms, or interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide when filling out forms, booking services, or contacting us directly. This information may include:
Contact Data: First and last name, email address, phone number, and mailing address.
Account & Communication Data: Inquiries, feedback, form responses, and transaction history.
Technical Data: IP addresses, browser types, operating systems, and website usage metrics collected automatically via cookies.
2. How Data Is Used
We use the information we collect to:
Operate, maintain, and deliver our coaching programs and digital services.
Process transactions and manage customer support inquiries.
Send transactional updates, account notifications, and customer service communications.
Send SMS messages regarding appointments, updates, and optional promotional announcements (where explicit opt-in consent has been provided).
Maintain website security and improve overall performance.
3. SMS Opt-In Details & Mobile Terms
When you enter your phone number and submit a contact or intake form on our website, you may opt in to receive text messages from Fix The Foundation Coaching.
Purpose: Text communications are used for customer care, service notifications, account updates, and optional promotional messaging.
Message Frequency: Message frequency varies based on your interactions and requests.
Messaging Costs: Standard message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions: You can cancel or opt out of receiving SMS messages at any time by replying STOP to any message you receive.
Help & Support: For assistance with text messaging, reply HELP to any message or contact us at [email protected].
Consent Terms: Consent to receive automated marketing or promotional text messages is strictly voluntary and is not a condition of purchasing any goods or services.
4. Cookie & Tracking Information
Our website uses standard cookies, tracking pixels, and analytics tools to enhance site navigation, analyze traffic trends, and customize user experience. You can modify your browser settings to reject or disable cookies at any time; however, some features of the website may not function properly as a result.
5. Data Security Practices
We implement physical, administrative, and technical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we utilize industry-standard measures to protect your data, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
6. User Rights & Choices
You have the right to access, correct, update, or request the deletion of your personal information at any time.
Emails: You can unsubscribe from promotional email communications by clicking the "Unsubscribe" link at the bottom of any email.
SMS Messages: You can stop all mobile communications by replying STOP to any text message.
Data Access Requests: To review or delete your stored personal data, contact us directly at [email protected].
7. Strict Non-Sharing Clause for SMS / Mobile Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, rented to, or sold to any third parties or affiliates under any circumstances. Mobile opt-in data is kept strictly confidential and is used solely to deliver the communications you explicitly requested.
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